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Contact the city

How to reach City Hall, ask a question, or send a form.

Photo: City Hall among the downtown towers on a clear afternoon

Ways to reach the city

Email
cityhall@cityofnp.com

The City Communications Office replies within 24 to 48 hours.

Discord
City Discord

Ask questions, send forms, and follow the city’s announcements.

In person
New Philadelphia City Hall
110 Essential Street, Downtown

Open to the public at all times. City Hall also keeps an anonymous suggestion box for your ideas.

Sending a form

You can send a completed form two ways:

  • In the city Discord. Send it through the city Discord. If you’re not sure where it should go, ask the City Communications Office there.
  • By email. Send it to cityhall@cityofnp.com, and say which department it’s for.

Always include a way for the city to reach you, in case it needs more information to process your form.

Questions for a department

Each department’s page explains what it handles and how to reach it.

Questions for the city’s executive, the Interim City Council, go to City Hall, where the Council meets.

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