The Emergency Response Agency (ERA) protects citizens and their property. Its agents respond to emergencies across the city.
What the ERA responds to
The Agency answers six kinds of emergency:1
- Structure fires and wildfires
- Accidental injury or death
- Lost items, and recovering items after a death
- Violent wildlife
- Accidental chemical spills
- Lost persons
Get help
ERA agents aren’t police. They can detain someone only when it’s absolutely necessary to do their job.2
Become an agent
Any citizen can serve as an ERA agent, unless convicted of a Class C or higher crime in the past six months. Agents are paid $10 for every incident they respond to.2
The ERA is headquartered at 3 World Trade Center.
Police and investigations
The Department of Criminal Investigations runs the New Philadelphia Metropolitan Police Department (NPMPD), investigations, prosecution, and the city’s prisons. See Courts and the law.